Submit a Support Request
Remote Access Support
Call our main number and follow the prompts to reach the technician on call: 510-848-4411. We’re available 24 hours a day, 7 days a week, 365 days a year.*
User Guides and Videos
Help yourself with our telephone system user guides and videos.
* Do Alternative techs ever sleep? Yes, deeply. Because our focus is maintenance, we sleep well when we know that our servers and workstations are patched, the antivirus is updated, and data is backed up.