Telephones
On-premise PBX Systems
When it comes voice quality, feature sets, ease of use, and long-term value, there is nothing quite like an NEC premise-based digital phone system. Using existing wiring in your building, these feature-rich units provide advanced features for the modern office setting, including extensive auto-attendant options, voicemail to email, unified communications (UC), remote workers and mobile applications. We customize to your team’s workflow and, when it makes sense, provide SIP trunks to lower carrier charges.
Our Telephone Maintenance Agreements include service and support for the life of your telephone system, giving you peace of mind that remote trouble-shooting is just a phone call away, and an on-site visit from a friendly technician can be scheduled any time.
Cloud VoIP Phone Service
It’s time for innovations in telecommunications: inexpensive plug-n-play telephones with unlimited calling in the US and Canada for a single flat monthly fee. Plus, you and your team can get a ton of features and functions with an easy-to-use web interface. Alternative’s Cloud VoIP Phone Service is a popular favorite among the Bay Area’s nonprofit and progressive business community.
Project Management
Upgrading to a new telephone system isn’t difficult — we help organizations do it all the time! Our project managers get high marks from our customers for their coordination of new installations, moves, carrier cutovers, number porting and more. We’ll make sure all your questions are answered, expectations are clear, and project milestones happen on time. Projects go better when you work with a team with proven project management skills.
Mobile Apps
Are you ready to explore connectivity options to suit your remote workers, part-time workers or road warriors? Talk to us! We can discuss how you can use mobile apps on cell phones, an auto-attendant that can respond to SMS texts, or a desk phone that can serve different staff depending on who is sitting at the desk. Telephones need to match today’s work style – we can help!
Carrier Management
We can help you choose the best carrier in your area, whether you need voice, internet or both. We are “carrier agnostic”: we have no special ties and are not beholden to any one carrier over another. Our tenure in the industry provides us special tools and contacts so that we can determine a wide range of carrier options for any given location. Our recommendations, including special bundles of voice and internet, can save you hundreds of dollars each month and help you avoid restrictive contracts and installation or activation fees. There’s a good chance you can save on these recurring costs by exploring your options.
Need a Telephone System?
Need a telephone system? Thinking about the cloud? As an authorized NEC dealer and an authorized California carrier, we have all the options and can help you figure out which is best for your scenario. Contact Us
FAQs
Often, but not always. The benefit of working with us for carrier needs is frequently in the small print or the little extras. For example, because of our experience and extensive contacts in the industry, we know the current prices. More importantly, we can often get installation fees waived, more minutes included, or shorter contract lengths. Perhaps the primary benefit is less tangible – when we arrange a carrier, we serve as project manager and technical contact. We know the jargon and understand the details needed to make an installation go as smoothly as possible. That’s big!
Yes, we have many customers for whom we have integrated multiple sites, taking advantage of shared equipment and shared carrier services. We will happily come out and visit your sites in person in order to provide our best recommendation and a quote.
Work from home or Office
› Direct lines for all staff
› Offsite extensions for remote workers
› Mobile app on your cell phone
› Unlimited calling in the US and Canada
› All for a single flat monthly rate