Today’s workforce relies on communication systems with advanced feature sets, integrating voice and email during workdays in the office, after hours and from mobile phones. There is no reason nonprofits or small businesses should be constrained by outdated phone systems that limit their efficiency.
Alternative Technologies was established in 1989 to help organizations advance from clunky old systems and sluggish or nonexistent “service” from distant, large, uncaring corporations. We care.
We believed then, as we believe now, that nonprofits and small businesses have every reason and every right to get top-notch telecommunications equipment and fast, reliable service at low cost.
In the Bay Area we prove it can be done, again and again, every time we install a new premise-based digital PBX phone system, or help an organization deploy the advanced features and functions of cloud phones. That’s why Executive Directors and Operations Managers depend on us to help them get the most out of their technology budget.
Your Scenario is Our Starting Point
We serve a special, unique and diverse set of customers. Some have remote workers in LA, DC or other countries. Others operate call centers during political campaigns or use home offices and promote telecommuting. We expect each customer to have a different set of needs.
We offer options in telephone systems depending on the work style, feature needs and call usage factors specific to your organization. We pride ourselves on openly discussing the advantages and drawbacks to each system. Our aim is to de-mystify the complex world of telecom so that your organization stays connected and communicating efficiently at low cost.
Our clients — over 3,000 organizations and businesses in the Bay Area — have systems ranging from one phone to 200 phones; from home offices to high-volume, seamlessly integrated, multi-site applications and cloud phone solutions. No matter how simple or complex your needs are, we can provide a solution that fits.
Are you ready to learn more about how a new phone system can help you save money and streamline your nonprofit or small business? Take a moment to complete our online contact form, and someone from our Berkeley office will contact you.
You can be confident that while our staff still has a place in our heart for plain old telephones, you can count on us for expertise on cutting-edge technologies like:
- Computer Telephony Integration (CTI)
- Cloud Phones (VoIP)
- Call Center Applications
- Unified Voicemail Desktop Messaging
- Voicemail to Email
- Find Me / Follow Me
- Remote Diagnostics and Programming
- Detailed Call Reporting
- And much more
Training & Service
Our training is top-notch. After all, what good is technology if your staff doesn’t know how to use it? Your system installation marks the beginning — not the end — of our relationship. (Ask for references!)
Our service is fast and friendly. You can reach a real person at our helpdesk during business hours. And in the event you need help after hours, we are on-call around the clock, 365 days a year.